| High most compelling priority rating |
C applied for carpets for the living room and bedroom, and for a bed, mattress and duvet after these items were disposed of by the council during treatment for an infestation. |
April 2026 |
Upheld |
| High most compelling priority rating |
C applied for a community care grant to set up a new tenancy following the breakdown of a family relationship. |
April 2026 |
Not upheld |
| Low income assessment - 2025 guidance |
C applied for money for household items after securing a tenancy. |
April 2026 |
Not upheld |
| Evidence gathering |
C applied for a community care grant on behalf of their parents, who had multiple significant health conditions including mobility difficulties, incontinence, partial sight, epilepsy and a brain tumour. |
March 2026 |
Upheld |
| Entitlement to SWF for people from abroad |
C applied for a crisis grant for food and utilities after their Universal Credit was stopped and they had no funds. |
March 2026 |
Upheld |
| Consideration of children’s rights |
C applied for a community care grant for flooring for their home. |
March 2026 |
Upheld |
| Dignity and respect |
C applied for a community care grant for removal costs after moving to a tenancy better suited to their mobility needs and their child’s autism. |
March 2026 |
Upheld |
| High most compelling priority rating |
C, who works for a support organisation, requested an independent review on behalf of their client (A). |
March 2026 |
Upheld |
| Meeting the need |
C applied for a community care grant to replace their broken integrated fridge freezer. |
March 2026 |
Upheld |
| Exceptional pressure qualifying criterion |
C applied for a community care grant for a number of items for their tenancy. |
February 2026 |
Upheld |